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Guide your customers safely and confidently through the COVID-19 travel landscape by providing the information they need and documentation they require.
Customer Lifecycle
Create meaningful and personalized value at every stage of the customer lifecycle while growing ancillary revenue and reducing operational costs.
Our products
Whether offering eVisas during booking, informing customers of entry requirements or notifying travellers about travel restrictions, we have products for that.
eVisa and eHealth ancillaries
Offer eVisas and eTAs as an ancillary product during the booking flow and help customers complete preflight eHealth declarations at check-in.
Travel restrictions
Restore customer confidence to travel with real-time information on travel restrictions, COVID-19 testing requirements and quarantine measures.
eVisa and eTA status
Unlock online check-in opportunities due to eVisa and eTA restrictions and facilitate a contactless airport experience.
Travel agent platform
Make travel easier for your clients by providing quick and convenient access to the travel documents they need.
Paper visas
For countries where eVisas aren’t yet available, our goal is to make the process of buying a paper visa as simple and hassle-free as possible.
Coming Soon
Our solutions
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Get up and running quickly with embeddable widgets, our intuitive API, or white-label WebApp.
Enhance your experience
Open a new ancillary revenue stream.
Reduce your costs and operational risk while enhancing your customer experience.
Get a demoPartner with us
Shift the way you think about travel requirements.
Explore the many ways we can partner together.
Ready? Let's Go.“Our customers were frustrated by hard-to-understand immigration and consulate websites. With sherpa°, we are now able to offer a seamless and hassle-free travel experience
all on one platform: our website.”
Matthias Knobloch, Condor, International Marketing Manager B2C
Annabelle Porter,
Customer Service Officer
Customer Service Officer
“We've had excellent feedback from our travellers as we're able to provide a single touchpoint for all visa requirements across all destinations, and use Sherpa as a trusted partner to facilitate visa purchases. Sherpa has given our customers peace of mind, addressing anxiety often associated with travel, further reduced inbound calls to our support staff, and prevented customer service issues on the ground.”
Craig Nagy, G Adventures, Technology Director, Customer Systems
Annabelle Porter,
Customer Service Officer
Customer Service Officer
“Having undertaken a hackathon using Sherpa, we found their documentation to be very detailed and the implementation straightforward. We were able to put together an integration with Skyscanner in a couple of hours resulting in a functional mobile application using real visa data.”
Akos Toth-Mate, Skyscanner, Engineering Manager
Annabelle Porter,
Customer Service Officer
Customer Service Officer
Why the world’s leading travel brands partner with us
“Our customers were frustrated by hard to understand immigration and consulate websites. With Sherpa, we are now able to offer our customers a seamless and hassle free travel experience all on one platform: our website.”
Matthias Knobloch, Condor, International Marketing Manager B2C
Annabelle Porter,
Customer Service Officer
Customer Service Officer
“We've had excellent feedback from our travellers as we're able to provide a single touchpoint for all visa requirements across all destinations, and use Sherpa as a trusted partner to facilitate visa purchases. Sherpa has given our customers peace of mind, addressing anxiety often associated with travel, further reduced inbound calls to our support staff, and prevented customer service issues on the ground.”
Craig Nagy, G Adventures, Technology Director, Customer Systems
Annabelle Porter,
Customer Service Officer
Customer Service Officer
“Having undertaken a hackathon using Sherpa, we found their documentation to be very detailed and the implementation straightforward. We were able to put together an integration with Skyscanner in a couple of hours resulting in a functional mobile application using real visa data.”
Akos Toth-Mate, Skyscanner, Engineering Manager
Annabelle Porter,
Customer Service Officer
Customer Service Officer
“Partnering with sherpa˚ gave our global travel brands the important ability to show our customers where they can travel and what to expect when they get there. Given our guest safety and wellbeing is paramount for TTC and our brands, this information is vital to our travelers, from day one, and the sherpa˚ team has exceeded our expectations in delivering an excellent way to achieve this. Through their exceptional flexibility and quick collaboration, we launched fourteen branded widgets across our portfolio of sites in under one month. I highly commend the sherpa˚ team for their commitment to service while we work together to restore consumer confidence to travel.”
Dan Christian, Global Chief Digital Officer, TTC
Annabelle Porter,
Customer Service Officer
Customer Service Officer
“It’s never been more critical for everyone—from employees to travel managers—to have real-time access to international travel procedures and information. Through our partnership with sherpa°, travelers no longer have to search multiple websites or resources for the latest information on international travel restrictions. Instead, travelers can quickly learn all the pertinent requirements for international trips while they are booking on the TripActions platform.
The product and implementation teams at sherpa° were great to work with, and most importantly, helped us meet the urgent needs of our travelers at the fast-paced development timelines they’ve come to expect.”
Danny Finkel, Chief Travel Officer, TripActions
Annabelle Porter,
Customer Service Officer
Customer Service Officer
Why partner with us?
With global borders getting tighter and restrictions on the rise, we help you turn a risk into an opportunity.
Read our story >Reduce costs
Inform travellers on visa, travel and health requirements. Avoid documentation fines and protect your brand’s reputation.
Manage risk
1 in 3 international travellers will need an eVisa by 2022. Simplify airport documentation check-in and reduce error rates.
Grow ancillary revenue
By 2022, more than 110 countries will require an eVisa for international travellers.